Online Support
We offer
online support wherever an internet connection is available.
Most users have seen this service performed by some support staff and those who have not should try it before calling for onsite service.
We recomend everyone get an account with LogmMeIn, a fast, safe and reliable remote control software who's basic product is free! Simply go to www.logmein.com and follow a few easy steps to set up their application on your PC or MAC system. You can use this to access your system from anywhere you are that has an internet connection and we can use it to repair many issues without leaving our office!
We offer billing per minute with no minimum charge when remote control is used. You have a 10 Min. issue, your charged for 10 Min. only!
* the paid service from logmein has more features and is quite reasonable as well.
Other remote access applications can be utilized as well.
| 1 Minute Session |
$ 1.58 |
| 1 hour session |
$ 95.00 |
8 hour package prepaid
|
$ 700.00 |
|